We offer competitive pay, remote training, and opportunities for career growth within our company.
If you are a motivated individual with a passion for sales and providing exceptional customer support, we would love to hear from you.
Please note that all positions at our company are paid positions. We do not offer unpaid internships or volunteer positions!
Available Positions
Remote Client Operations Manager
The Remote Client Operations Manager is responsible for ensuring the seamless execution of client operations in a remote environment. The role involves coordinating with internal teams and clients to ensure efficient workflows, timely delivery of services, and the resolution of any operational challenges.
Location: Fully Remote
Core Skills/Qualifications:
- Strong knowledge of financial operations and fund management
- Fluent in English (multilingual skills are a plus)
- Ability to work independently in a remote environment
- Background in finance, accounting, or business administration preferred
Job Duties:
- Providing detailed information about each payment method, process of paying for services
- Communicating with clients and customers to request and arrange payments
- Recording and tracking payments in databases and apps
- Creating reports and balance sheets that document overall profits and losses
Apply for the position:
ApplyRemote Customer Success Manager
Riona Soft is hiring a Remote Customer Success Manager to own client relationships after contract signing and guide them through digital asset transactions with confidence.
What we're looking for: Experience in customer success, client operations, or payment operations with working knowledge of digital asset regulations and payment processes. Strong communicators who can make complex topics simple, and who thrive in a remote, results-focused environment.
Location: Fully Remote
Core Skills/Qualifications:
- A high school diploma and are at least 18 years old
- The ability to connect with customers with empathy; offer helpful solution
- Excellent listening & communication skills, both written and verbal
- Currently residing in United States/ Canada
- Highly appreciated to provide a Criminal Record check upon request
- Typing speed – at least 30 words per minute
- Working knowledge of windows-based PC programs
Job Duties:
- Serve as the primary point of contact for customers and potential platform users - driving adoption, platform promotion, and renewals
- Guide clients through digital currency transactions and explain optimal payment methods
- Apply your knowledge of digital asset regulations and payment processes to troubleshoot issues and keep clients compliant
- Translate complex crypto and compliance concepts into clear, practical guidance for non-technical clients
- Stay available during operational hours and proactively communicate progress, consistent with our results-driven process
Apply for the position:
ApplyRemote Project Manager
We are currently looking for 2 candidates for the Remote Remote Project Manager to join our team. Your first task is to lead a team of professionals in completing projects by a set deadline to uphold business initiatives. You will be working closely with upper management and project team members to establish project needs, deadlines and budgets.
Location: Fully Remote
Core Skills/Qualifications:
- Leadership skills
- Interpersonal skills
- Problem-solving skills
- Time management skills
Job Duties:
- Receive and respond to inquiries regarding company loyalty programs
- Forecast, Order and maintain all equipment/material necessary for each project based on project schedule
- Track all project budgets and ensure that they are up to date and properly forecasted for upcoming months
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution